PCM® 2: Advanced Topics

This 2 day training (scheduled on Friday/Saturday) focuses on connecting, motivating, and resolving conflict. In-depth reviews of “how to’s,” failure patterns (scripts), intervention and prevention strategies will be taught, with extensive practice through application exercises. This workshop is the second step to becoming a certified trainer, after which participants will be eligible to register for the certification training. Participants will receive their own individualized manuals with base and phase scripts identified.