Articles that reference PCM’s validation as a communication and crew-selection tool for NASA astronaut teams.
First responders are trained for tactical communication: radio protocols, incident command, witness interviews. What is rarely trained is personality-based communication under stress.…
Standard de-escalation scripts work some of the time because they match some personality types. "I hear you. Let's talk about this calmly"…
The Process Communication Model® (PCM®) is a clinically developed personality and communication framework that identifies six personality types within every person. Created…
